Ferry-inclusive day tours
Early Tanah Merah sailing, terminal transfer, a full guided day on the island and an evening return, ideal for a Singapore day trip that still feels complete because Bintan runs an hour behind on GMT+7.
Travel Agent & Tour Operator · Bintan
Your licensed travel agent and tour operator in Bintan
Embassy Alliance is an inbound travel agent, tour operator and DMC operating Bintan from our Singapore office, an hour by ferry from Tanah Merah. We handle ferry-inclusive day trips, Lagoi resort stays, private transfers from Bandar Bentan Telani, kelong seafood dinners, MICE and team building, in English and Russian, for both travellers and trade partners.
MOTAC-licensed agency
Offices in KL & Singapore
Operating since 2005
EN / RU desk · 24/7 on-island support
Bintan
A licensed travel agent and Bintan tour operator, run from our Singapore office
Bintan sits about sixty minutes by ferry off the Singapore coast, yet most pages that rank for it are thin local agency sites with no licence number, no schema and no verifiable office address. Embassy Alliance is the opposite. We are a fully licensed travel agency regulated by MOTAC, the Malaysian Ministry of Tourism, Arts and Culture, with our head office at Menara SuezCap in Kuala Lumpur and a regional office at Singapore Land Tower in Raffles Place, the very city most Bintan visitors depart from. We have run inbound programmes since 2005, and we operate Bintan as both the travel agent who sells the trip and the tour operator who delivers it on the ground.
Working the island end to end means one accountable team rather than a chain of intermediaries. We block-book the ferry, meet your guests at the Bandar Bentan Telani jetty, run the transfers up to Lagoi or across to Trikora, supply the licensed guides and operate the excursions ourselves. On the Indonesian side we work through a named local ground-handling partner with its own NIB business registration and ASITA membership (credentials supplied on request), so the licensing chain is verifiable from the Singapore desk all the way to the guide on the boat.
Our clients split into two groups. Singapore residents and visitors who want a clean ferry-inclusive day trip or a Lagoi weekend without the OTA guesswork, and trade partners, foreign tour operators, wholesale agents and Singapore corporate event planners, who need a dependable in-country operator with net rates and an agent portal. We serve both in English and Russian, a market no other Bintan agency addresses, and we keep a duty phone live on the island around the clock.
- LicensingMOTAC-licensed travel agency (KPK licence number on request); Indonesian ground partner NIB and ASITA reference on request
- OfficesMenara SuezCap, Kuala Lumpur and Singapore Land Tower, Raffles Place
- Operating since2005, inbound travel agent, tour operator and DMC
- LanguagesEnglish and Russian travellers desk and guides
Bintan, handled from the Singapore corridor
2005
Inbound operator since
~60 min
Ferry from Tanah Merah
Tanah Merah to Bandar Bentan Telani
EN · RU
Travellers and trade desk
24/7
On-island duty support
Bintan tour and travel services we operate
The full product range across the island, booked through one team. We run these ourselves rather than handing your guests to a stranger at the jetty.
2D1N and 3D2N resort packages
Short breaks bundling ferry, transfer, resort nights and chosen excursions in Lagoi Bay or the wider Bintan Resorts estate, priced per pax with the inclusions stated up front.
Hotel and resort bookings
Contracted stays across Lagoi Bay and the Bintan Resorts estate, plus the quieter Trikora east coast and Tanjung Pinang city hotels, bundled with ferry and transfer on a single booking.
Private transfers
Door-to-door ground transport with meet-and-greet at Bandar Bentan Telani for the Lagoi resorts and at Sri Bintan Pura for the Tanjung Pinang south, in our own vehicles.
Restaurant and kelong seafood
Reserved tables from Lagoi Bay dining to the stilted kelong seafood restaurants over the water, arranged end to end including the transfer out and back.
MICE and team building
Meetings, incentives and team-building days across the Bintan Resorts estate, from beach olympics on Lagoi Bay Beach to a Sebong River kayak regatta, with a wet-weather indoor backup for every format.
VIP and bespoke services
Fast-track ferry handling, group manifest management, private guides and premium vehicle options for VIP guests and incentive leads.
Custom itineraries
Tailored island-wide routings combining Lagoi resorts, Trikora snorkelling and the Penyengat and Senggarang temple circuit, built to your brief as FIT or group.
Genuine island-wide operation, not a resort-strip reseller
Bintan is more than the Lagoi gate. We operate all three zones of the island, from the northern resort estate to the east-coast reefs and the old port towns of the south.
Lagoi & Bintan Resorts (north)
The integrated resort estate: Banyan Tree, Angsana, The Sanchaya, Cassia, Four Points by Sheraton, Club Med and Nirwana Gardens, plus Safari Lagoi, the Eco Farm and Lagoi Bay Beach. Our main arrival gateway at Bandar Bentan Telani.
Trikora east coast
Quieter shorelines for snorkelling off White Sands Island and the Trikora reefs, the calm-sea draw from March to October, with The Residence Bintan as the anchor stay.
Tanjung Pinang & Penyengat (south)
The island capital reached via Sri Bintan Pura, the Penyengat Island Grand Mosque, and the Senggarang temple circuit with its banyan-rooted Chinese temples, for heritage and amazing-race programmes.
Inland nature
The Sebong River mangrove and fireflies run, Blue Lake (Telaga Biru) and the Busung sand dunes, photographed best in the dry season.
Singapore twin-centre
Pair any Bintan programme with a Singapore city stay on one contract through our regional office at Raffles Place.
ExploreMICE & incentives
MICE operator in Bintan: meetings, incentives and team building
Bintan is an hour from the Singapore CBD, which makes it a natural offsite for Singapore corporate planners. We run the full ground programme, including the ferry charter that gets the group there together.
Venues we work with
- Nirwana Gardens conference facilities Established meeting rooms and ballroom space within the Bintan Resorts estate, suited to plenaries, breakouts and gala dinners for mid-size corporate groups. Exact capacities supplied per brief.
- Lagoi Bay beachfront dinner venues Open-air beach settings on Lagoi Bay for welcome receptions and gala dinners, with a covered indoor alternative held on standby for every booking.
- Bintan Resorts convention development The estate has announced expanded convention-centre infrastructure covered by trade press such as TTGmice and M&C Asia. We track its progress and brief planners on what is bookable now versus what is coming.
- Resort ballrooms across the estate Banquet and ballroom capacity across the Banyan Tree, Angsana, Club Med and Four Points properties for conferences paired with incentive stays. Floor plans and pax limits on request.
Case study
A team-building programme we can build
A two-night Singapore corporate offsite for a mid-size group, with a chartered ferry block from Tanah Merah so everyone travels together, a Lagoi Bay Beach olympics afternoon, a Sebong River mangrove kayak regatta, and a gala dinner on the beach with a covered indoor backup confirmed in advance. We handle the group manifest and immigration paperwork, run a WhatsApp group with the on-island coordinator, and cater dietary requirements including the vegetarian and halal handling that Indian incentive groups need, a market Bintan Resorts is actively courting. Group size, origin market and budget band are scoped per brief; we do not publish invented figures.
~60 min
Chartered ferry from Tanah Merah
2 nights
Sample offsite length
Wet-weather
Indoor backup for every format
How agencies and planners partner with us
A clear path from first enquiry to the jetty, with a named contact and net trade access for verified partners.
01
Enquiry & brief
Send the brief by WhatsApp, the agent portal or our enquiry form. We respond fast, typically within one business day, in English or Russian.
02
Company verification
Quick verification of your agency or corporate entity, then access to net trade rates and allotments through agent.embassyalliance.com, the only agent-rate portal serving the Bintan corridor.
03
Contract & booking
Agree partner terms, then book FIT or group series with ferry block bookings, resort allotments and clear payment terms.
04
On-island delivery
A named coordinator, BBT meet-and-greet and a 24/7 duty phone handle your guests from the ferry to the return sailing.
Bintan tour packages with transparent pricing
Real routings we run as day trips or short breaks. We quote in SGD with inclusions and exclusions stated, never a one-size-fits-all figure, because ferry tier, season and group size move every price.
1 day · ferry inclusiveSGD rates on request
Bintan day trip from Singapore
Early Tanah Merah sailing to Bandar Bentan Telani, a guided day across Lagoi or out to the Sebong River mangrove and fireflies, lunch, entrance fees and the evening return. Included: ferry, terminal transfer, guide, lunch, listed entrances. Not included: ferry terminal tax and e-VOA where applicable.
2 days · 1 nightSGD rates on request
2D1N Lagoi resort break
Ferry, BBT meet-and-greet, one resort night in Lagoi Bay or the Bintan Resorts estate, a half-day excursion (Blue Lake and Busung dunes, or Trikora snorkelling in the dry season) and return ferry, as FIT or small group.
3 days · 2 nightsSGD rates on request
3D2N island and temple circuit
Two nights split between a Lagoi resort and the Tanjung Pinang south, taking in the Penyengat Island Grand Mosque, the Senggarang temple circuit and an east-coast snorkel run, with all transfers and ferry handled.
Cancellation and wet-weather rebooking in plain language: confirmed bookings can be amended or rebooked under the terms shared at quote, and water-based activities are rescheduled or substituted at no penalty when the sea is rough. What moves a quote: Chinese New Year, Hari Raya and Singapore school-holiday peaks (when ferries and Lagoi resorts sell out weeks ahead), the November to January monsoon, ferry tier and group size. Ask us for the current rate sheet.
DMC in Bintan for travel agencies and wholesale partners
A destination management company is the licensed local operator that contracts the hotels, transport, guides and venues on the ground so a foreign agency or corporate does not have to. The Bintan DMC query usually falls back to glossaries and pan-Asia operators who treat the island as a footnote. Here is the plain difference between the three trade roles, and where Embassy Alliance sits as an SG and MY-licensed multi-destination DMC covering Malaysia, Singapore, Bintan and Langkawi.
| Travel agent | Tour operator | Destination management company | |
|---|---|---|---|
| What they do | Resell trips and ferry tickets to travellers | Build and run the Bintan tour product | Handle everything on the island for trade and groups |
| Works for | The individual traveller | Travellers or the trade | Foreign agencies, wholesalers and corporates |
| On the ground in Bintan | Rarely | Sometimes | Always: BBT meet-and-greet, own guides, 24/7 duty phone |
| Trade services | No | Group series | FIT & GIT ground handling, ferry block bookings, manifests, resort allotments, net rates |
| Embassy Alliance | Yes | Yes | Yes |
Embassy Alliance is the travel agent, tour operator and DMC in one, so there is no middleman between your brief and the jetty. Trade partners contract per service or full programme, with EN and RU guides and net rates through the agent portal at agent.embassyalliance.com.
FAQ
Bintan travel FAQ
Ferries, visas, seasons, licensing and the trade questions we are asked most, tourist-first and B2B-last.
Yes. Catch an early ferry from Tanah Merah, and because Bintan runs on GMT+7, one hour behind Singapore, you effectively gain an hour on arrival for a full guided day, then return on an evening sailing. Our ferry-inclusive day tour bundles the crossing, terminal transfer, guide and lunch so the whole day is handled.
Explore more
Get in touch
Plan your Bintan trip with our Singapore desk
A ferry-inclusive day trip, a Lagoi weekend, an agent net rate or a MICE proposal? Reach the team directly. We reply within one business day, in English or Russian, with EN and RU traveller documents and guides on request.
Singapore (Regional Office)
Suite 50, Singapore Land Tower
50 Raffles Place, Singapore 048623
+65 6438 3538
Kuala Lumpur (Head Office)
Suite D-18-03, Menara SuezCap, KL Gateway
No. 2 Jalan Kerinchi, 59200 Kuala Lumpur
+60 3 2287 4722