Your local island-trip expert on Malaysia's east coast
A travel agent in Redang who plans the whole island trip, not just the boat
Redang is a protected marine park island off the Terengganu coast, and it does not work like a city break. There is no walk-in booking desk on Pasir Panjang, most resorts sell as a package with the boat transfer and meals bundled in, and the whole island runs on a season that opens around March and closes for the monsoon from November. What a good travel agent in Redang adds is everything that has to line up before you reach the sand: the flight into Kuala Terengganu, the road transfer to Merang Jetty, the speedboat timed to your resort, and the room in the right bay for the water you came to see. Embassy Alliance has planned exactly this kind of island trip from our Kuala Lumpur head office since 2005.
A booking site sends a confirmation. A travel agent in Redang makes sure the flight, the jetty transfer and the last boat all line up, and answers the phone if they do not.
We are a MOTAC-licensed Malaysian travel agency and destination management company, based at Menara SuezCap in Bangsar South, not an offshore call centre and not a search engine reselling a resort package we have never seen. When you plan Redang with us you deal with one accountable team that books the resort, holds the boat seats, arranges the airport-to-jetty transfer and stays reachable while you are out on the reef. On an island where the last boat leaves at a fixed time and phone signal comes and goes, that single point of contact is the difference between a smooth arrival and a scramble at the jetty.
This page sets out how we plan an island trip: the services we cover, the resorts and bays we book, the travellers we look after, and the four steps from first enquiry to a confirmed programme. If you are comparing suppliers, read it as a working brief. When you are ready, send your dates and the number of nights and we build the plan around the season and the boat times. As a trusted tour operator in Malaysia, we plan the Redang leg and the wider Malaysia trip on one contract.
First-time visitors lean on our guide to Redang island and an overview of everything else you can reach when you travel across Malaysia.